Back Office & Administration:
From Chaos to Control
Are you drowning in a sea of business cards, spreadsheets, and sticky notes? Struggling to keep track of who's who in your complex network of clients, vendors, and partners? SeaRates ERP's Organization module is a lifesaver.
All-in-One Contact Management
Do you waste hours searching for contact details across multiple systems? Our content management system can help create profiles for everyone - customers, vendors, agents - all in one place.
Flexible Role Assignment
Do your customers play multiple roles? Assign multiple roles (e.g., customer, consignee) to a single profile. Reduce errors by 50% and eliminate the need for duplicate entries.
Customer Self-Service Portal
Are you bombarded with calls and emails asking for basic shipment information? Give customers access to their own dashboard for quotes, invoices, and tracking. Cut customer inquiry calls by up to 70%, freeing you to focus on high-value tasks.
Integrated Activity Scheduling
Are you constantly juggling tasks and missing important deadlines? Use our Calendar View to schedule and manage all activities in one place. Improve on-time task completion by 40% and never miss a critical deadline again.
Do you spend hours each week hunting for suitable sailing schedules? Import and search sailing schedules based on origin, destination, and date range. Cut schedule research time by 80%, allowing you to provide faster quotes to customers.
Worried about a steep learning curve? Our intuitive interface is designed for busy freight forwarders, not tech geeks. Most users are up and running in less than a day, with our dedicated support team just a call away.
Don't let outdated tools hold your business back. With SeaRates ERP, you're not just managing freight - you're driving your business forward.
