A Dubai-based global logistics and supply chain leader operating across 40+ countries and 57 terminals
Port terminal management, cargo logistics, and maritime services
Container handling, yard operations, and freight logistics supporting global trade
Replace manual RFID management with a fully automated digital solution to enhance transparency, responsiveness, and user satisfaction across terminals
Each RFID tag request required help desk involvement, leading to slow turnaround and operational congestion
No linkage between truck details and RFID tags caused confusion and tracking inefficiencies
Lack of automation resulted in expired tags remaining active, causing process disruptions
Absence of automated alerts or approval hierarchies reduced coordination and throughput
INTECH developed an integrated RFID request module allowing hauliers and internal users to generate, modify, and manage requests online
RFID features embedded directly in the Truck Registration System enabled instant creation, updates, and tracking of RFID tags
Intelligent background schedulers managed tag expirations, validated records, and triggered real-time alerts for inactive or defective tags
Automate log synchronization ensured live updates between RFID databases and terminal operations
Intuitive digital dashboards allowed both drivers and staff to process RFID activities with minimal training
Backend foundation enabling scalable, high-performance automation
A Structured framework ensuring a secure and modular RFID service architecture
Real-time data rendering for live notifications and user updates
Centralized databases supporting consistent, synchronized RFID information flow
Enabled instant RFID label generation and logistics tracking for end-to-end visibility
Automated workflows eliminated manual processing and long help desk queues
RFID synchronization enabled instant tracking of tags and truck details
Automated schedulers removed duplicate and expired tag data from the system
Self-service RFID management minimized staff dependency
Drivers and logistics teams accessed real-time updates via unified digital platforms
Digitized request workflows cut manual handling time and eliminated long queues
Real-time tag and truck synchronization improved audit readiness and accountability
Drivers and coordinators gain complete control via a unified, self-service RFID portal
Automation reduced staff dependency and minimized data entry errors
Phased deployment ensured stable implementation across terminals with zero downtime
You’re one step away from building great software. This case study will help you learn more about how Simform helps successful companies extend their tech teams.
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You’re one step away from building great software. This case study will help you learn more about how Simform helps successful companies extend their tech teams.