A leading global logistics company headquartered in Dubai with 57 terminals across 40+ countries.
Cargo logistics, port terminal operations, and maritime services supporting high-volume global trade.
End-to-end container handling, yard and gate operations, vessel services, and trade-enabling infrastructure at scale.
Replace fragmented, siloed data systems with a unified intelligence layer that delivers real-time visibility, improves yard utilization, and accelerates decision-making across the global terminal network.
Leadership lacked a single, consolidated view of terminal performance, making it difficult to spot bottlenecks, compare sites, or plan proactively.
Yard capacity and container positions were managed in disconnected tools, driving congestion, suboptimal stacking, and longer handling and dwell times.
Truck visits were coordinated manually with limited data integration, leading to misaligned slots, delays at the gate, and reduced daily throughput.
Shipment status lived across multiple unsynced systems, creating tracking gaps, missed ETAs, and rising pressure on teams to respond to customer queries.
Weak linkage between operational events and billing records caused invoice errors, disputes, and delayed collections, increasing the risk of under-billing.
Each terminal ran on its own processes and reports, making it hard to standardize KPIs, benchmark performance, or execute network-wide improvements at speed.
Consolidated SAP, Oracle, TOS, and eCommerce data into a single, trusted model for cross-terminal visibility.
Established a secure, scalable data lake to store yard events, gate moves, vessel schedules, and financial data in one place.
Used Azure Databricks to turn raw operational feeds into insights on congestion, dwell times, and throughput optimization.
Deployed Power BI dashboards for terminals and leadership, tracking yard utilization, container flow, delays, and SLAs live.
Delivered PowerApps interfaces that bring insights directly to yard and gate teams, enabling faster action on the ground.
Continuous, automated data replication and ETL from SAP, Oracle, TOS, and other core systems.
Central orchestration layer standardizing data pipelines, transformations, and scheduling across terminals.
Secure, scalable repository for all logistics data, ready for analytics and reporting.
High-performance processing and analytics engine turning raw events into actionable operational intelligence.
Real-time, interactive dashboards providing unified KPIs and visibility for managers and leadership.
Lightweight apps that surface insights to frontline teams, enabling fast, informed action in the yard and gate.
75% uplift in operational efficiency – Streamlined data processing and synchronized terminal views cut friction from day-to-day coordination.
60% improvement in yard utilization – Real-time visibility into slots and stacks enabled smarter planning and higher throughput without new physical capacity.
35% reduction in delays and container moves – Better foresight on congestion and bottlenecks reduced re-handling, idle time, and unnecessary shuffling.
Faster, insight-led decision cycles – Standardized KPIs and live dashboards equipped leaders to intervene early and keep service levels on track.
Network-wide performance transparency – Terminals now operate against a common, trusted view of operations, enabling consistent benchmarking and continuous improvement.
A unified data platform and synchronized terminal views drove a 75% uplift in operational efficiency across the network.
Real-time visibility into occupancy and container positions improved yard space utilization by 60%, enabling more volume without major capex.
Early visibility into congestion and bottlenecks cut delays by 35% and reduced unnecessary container moves and shuffles.
Standardized KPIs and live dashboards equipped leaders and planners to act quickly, improving planning, staffing, and asset deployment.
Accurate tracking and more predictable operations strengthened ETAs, reduced customer escalations, and improved confidence among global shippers.
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You’re one step away from building great software. This case study will help you learn more about how Simform helps successful companies extend their tech teams.
