Summary

Unifeeder is a leading logistics company with operations in different countries. The company was managing HR operations through fragmented systems. It creates inefficiency and compliance gaps to manage HR operations.

 

INTECH has implemented a centralized Oracle Cloud HCM platform that brought together HR data, streamlined processes, and empowered decision-makers with real-time visibility.

About the Client

Unifeeder is a leading European logistics and shipping firm with a growing presence across multiple countries. Their workforce spans diverse roles, functions, and geographies.

 

With continuous business growth, the client needed a unified approach to managing employee information, operations and compliance in all places.

Client's Challenges: Fragmented HR Systems Across Borders

Unifeader faced significant challenges because of the use of different HR systems in different countries. This leads to the employee's inconsistent data, slow processes and compliance risks.

Without a centralized system, HR leaders had limited visibility into the workforce matrix, and processes such as onboarding and exit reviews were not aligned across locations.

Key Challenges:

Inconsistent HR Tools

Each region used different platform, which makes coordination and reporting very difficult.

Compliance Difficulties

Local regulations varied, and maintaining records for audits was labor-intensive.

Limited Visibility

HR leaders could not access consolidated employee data for informed decisions.

Manual Processes

Onboarding, evaluations, and payroll had repetitive, manual steps prone to errors.

Lack of scalability

Existing systems cannot support future growth or cross-border HR alignment.

The client struggled with lack of integrated reporting due to operational silos, data inconsistencies and scattered HR systems.

INTECH partnered with Unifeeder to implement a centralized Oracle Cloud HCM solution to meet regional needs while maintaining global stability.

The platform provided integrated modules for onboarding, payroll, performance management and compliance with role-based access across locations.

Here are the key features:

Centralized Employees Database

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    A integrated system was created to store and manage all employee records globally.

Automatic Onboarding Workflows

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    Simplified the new hire process with predefined workflows, reducing manual effort.

Performance Management Module

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    The managers were allowed to set goals, review the performance and provide feedback across teams.

Compliance tracking and reporting

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    Integrated local compliance checklists and auto-generated audit-ready reports.

Role-based dashboard

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    Customized insights for HR managers, executives, and department heads.

Cross-border HR process integration

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    Pre-defined processes such as leaves, payroll and benefits across the nation.

Implementation process

The implementation followed a phased rollout across regions, starting with the largest operating hub. INTECH used an agile functioning to customize the configuration based on the response.

Regular workshops and training sessions ensure user purchase-in, while system testing and parallel runs guarantee a smooth transition.

Here is how we did it:

1

HR Process Mapping

Collaborated with stakeholders to document current workflows and identify development areas.

2

System Configuration

Customized Oracle Cloud modules to align with organizational and regional requirements.

3

Data Migration

Cleansed and transferred historical employee data securely to the new platform.

4

Integration Enablement

Integrated HCM with existing payroll and financial system to ensure continuity.

5

Change Management & Training

Delivered multilingual training materials and live sessions for end users.

Business Impact

Unifeeder experienced faster onboarding, steady HR procedures, and advanced compliance tracking.

The impact of our solution includes:

Reduced onboarding time by means of 50%
Achieved 100% digital compliance tracking across nations
Improved HR reporting accuracy and accessibility

The solution eliminated HR silos, improved data integrity, and enabled real-time team of workforce analytics for better decision making.

Additionally, it empowered HR teams to scale operations confidently across regions.

Tools and Technologies Used

The engagement was powered by Oracle's cloud suite and integrated analytics tools for real-time reporting and compliance.
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    Oracle Cloud HCM: Served as the centralized platform for all HR operations across nations.

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    Oracle Integration Cloud: Seamless data movement among HCM and third-party systems

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    Role-Based BI Dashboards: Delivered analytics for HR, compliance, and executive reporting.

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    Localization Modules: Addressed country-specific compliance and payroll requirements.

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    User Access Controls: Maintained secure access and audit trails across different roles and departments.

Driving Business Transformation with Tailored Digital Solutions

Discover how INTECH’s customized technology solutions improve operational efficiency, boost performance, and deliver tangible business outcomes.

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Download Breaking Down HR Silos: How INTECH Helped Unifeeder Transform Multi-Country Operations case study from here.

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