How Freight Forwarding Has Changed Over Time?

When a  well-established manufacturing and distribution company wanted to modernize their slow business operations. INTECH stepped in with its ERP service, which provided a centralized, automated platform for financial management, inventory control, and supply chain optimization. 

About the Client

The client is a North American apparel manufacturing and distribution company specializing in clothing and accessories.

 

They supply products to a diverse range of retail partners, including independent businesses and large-scale national chains. 

 

With decades of experience in the industry, the company has built a reputation for reliability and quality but was struggling to modernize its operations in response to market demands.

Client’s Challenge

The company faced operational inefficiencies due to its outdated on-premises ERP system.

 

The lack of a centralized data system led to:

 

1. Limited visibility into business operations:

 

The lack of real-time data across finance, inventory, and supply chain management made decision-making slower and less effective.

 

2. Manual workflows causing bottlenecks:

 

Many processes, including order fulfillment and financial reporting, relied on manual data entry, increasing the risk of errors and delays.

 

3. Lack of remote access and collaboration tools:

 

The absence of cloud-based solutions meant that employees had to be on-site to access critical business data, limiting flexibility and response time.

 

4. Scalability constraints:

 

As the company grew, the on-premises system struggled to keep up, leading to inefficiencies in managing increasing transaction volumes and expanding product lines.

 

Recognizing these challenges, the company needed a modern ERP solution that would streamline operations, improve transparency, and support long-term growth.

The Solution

To solve this problem, INTECH implemented a <strong>Cloud ERP Solution</strong> to replace the outdated system. 

 

This new cloud-based solution allowed the client to centralize their fragmented business operations and automate critical business processes, offering several advantages:

 

<strong>Real-time business insights:</strong> The cloud-based ERP system provided real-time data across finance, sales, and inventory, enabling executives to make informed decisions quickly.

 

<strong>Automated workflows:</strong> Manual data entry and repetitive tasks were replaced with intelligent automation, reducing human errors and improving operational efficiency.

 

<strong>Remote access capabilities:</strong> With cloud-based infrastructure, employees could now securely access business data from anywhere, improving collaboration and response times.

 

<strong>Scalable architecture:</strong> The new ERP system was built to accommodate business growth, ensuring seamless expansion without the need for costly infrastructure upgrades.

Key Features
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    The solution unifies data from multiple sources into one system.

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    The Data Lake Storage provided reliable and scalable data storage.

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    We enabled robust and advanced data analytics to extract actionable insights.

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    Interactive dashboards offered real-time insights into KPIs and performance metrics.

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    Provided user-friendly access to custom applications and ensured intuitive access to the data.

Implementation Approach

To ensure maximum efficiency, the new cloud-based ERP system included several advanced features tailored to the client’s needs:

 

1. Financial Management & Reporting:

 

The system automated financial processes, including accounts payable and receivable, budgeting, and reporting, ensuring accurate real-time financial oversight.

 

2. AI-driven Demand Forecasting:

 

Advanced analytics helped predict inventory needs, minimizing stock shortages and reducing excess inventory costs

 

3. Integrated Supply Chain Automation:

 

The ERP system streamlined order processing, procurement, and logistics, reducing delays and optimizing delivery timelines.

 

4. Business Intelligence Dashboards:

 

With Microsoft Power BI, leadership gained access to intuitive reports and analytics, offering a clear view of business performance.

 

5. Custom-Built Ordering App:

 

Retail partners could now place and track orders seamlessly through a tailored app, improving order accuracy and reducing manual coordination efforts.

 

This type of personalized implementation not only addressed client’s immediate challenges but also laid the foundation for sustained efficiency and growth.

Results
Since the seamless transition to Microsoft Dynamics 365 Cloud ERP, the client has seen significant improvements:
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    50% faster order fulfillment: leading to higher customer satisfaction and reduced turnaround times.

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    40% reduction in manual data entry due to automation, freeing employees for higher-value tasks.

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    30% reduction in stock discrepancies through automated inventory tracking

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    25% increase in financial data accuracy enabling precise forecasting and budgeting

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    Seamless remote collaboration ensuring uninterrupted business operations even with a distributed workforce.

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    Improved strategic decision-making with real-time analytics and insights.

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    With a scalable cloud-based system, the client is now well-positioned to adapt to market demands and drive long-term business growth.

Tools and Technologies Used
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    Microsoft Dynamics 365 Cloud ERP: for centralized business management

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    AI-powered forecasting tools: for demand and inventory planning. 

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    Microsoft Power BI : for real-time analytics and reporting 

Driving Business Transformation with Tailored Digital Solutions

Discover how INTECH’s customized technology solutions improve operational efficiency, boost performance, and deliver tangible business outcomes.

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