Automating Shopping Portal Data Extraction for Retail Efficiency

Tracking competitor prices and product data across shopping portals like Amazon and Alibaba takes hours of manual work every day. Teams copy information by hand, introduce errors, and still can’t keep up with market changes. Demand forecasting stays stuck relying only on internal sales history while ignoring what’s actually happening in the market. Our client, a mid-sized retail company selling consumer electronics, home goods, and lifestyle products, was losing opportunities to overstocking, pricing mismatches, and slow order processing. INTECH implemented a Robotic Process Automation solution using UiPath that automatically extracts product data from shopping portals, helping them forecast demand accurately and streamline operations.

Client Overview

A Retail Company Outgrowing Manual Processes

  • Client

    Mid-sized retail company with both online and offline sales channels

  • Industry

    Retail sector offering consumer electronics, home goods, and lifestyle products

  • Core Offering

    Multi-channel product sales across growing regional operations with expanding product catalog

  • Mandate

    Replace manual research methods for monitoring pricing and product availability on shopping portals with automated system that improves demand forecasting and reduces operational overhead

Challenges We Overcome

Manual Methods Creating Operational Gaps

Limited market visibility

No reliable method to monitor pricing or product positioning across shopping portals regularly

Time-consuming manual research

Information gathering was slow and often outdated by the time it reached decision-makers

Inefficient forecasting models

Demand forecasting relied heavily on internal sales history, ignoring external factors like competitor pricing, seasonal shifts, or emerging product trends

Stock imbalances

Forecasting gaps led to frequent overstocking and missed opportunities from stockouts

High operational overhead

Teams manually extracted product data from multiple websites for analysis, draining time and resources while introducing human error

Scalability concerns

Manual monitoring wouldn't scale with expansion plans for growing product volumes, multiple geographies, and evolving competitive dynamics

Solutions

Automated Data Extraction Using UiPath RPA

Automated data extraction

System extracted product descriptions, pricing, availability, and vendor details from shopping portals automatically

Real-time market insights

Provided continuous access to live product and pricing data across multiple marketplaces

Enhanced forecasting

Combined internal sales data with real-time market data for more complete view and accurate demand predictions

Unattended bots

Ran without human input, eliminating repetitive manual tasks and reducing errors

Scalable architecture

Bots could run on multiple machines at once and integrate with additional shopping platforms without rework

Amazon and Alibaba integration

Solution specifically targeted these high-priority shopping portals for data collection

Tech Stack

Technologies Powering the Automation

UiPath

Created workflows to automate data extraction process through intelligent bots that collect and process product data in real time

UiPath Orchestrator

Scheduled and managed bot operations, ensuring continuous unattended automation with real-time monitoring, performance tracking, and exception handling

Amazon & Alibaba APIs

Custom API integrations enabled seamless and accurate extraction of product data for real-time pricing, availability, and product details

Cloud Infrastructure

Hosted solution on cloud to ensure scalability and flexibility, supporting large data volumes with high availability

Multi-machine deployment

Enabled parallel execution for faster data processing and support for larger data volumes

Results

From Manual Bottlenecks to Automated Operations

Errors eliminated

Automated bots removed human errors in data entry and order management completely

Manual workload reduced

Teams stopped spending time on repetitive data extraction tasks across multiple websites

Costs cut

Automation reduced the need for manual tasks, freeing up resources for strategic work

Revenue increased

Real-time insights enabled better pricing and inventory strategy adjustments

Operations streamlined

Accurate product data and smoother workflows improved overall efficiency

Business Benefits

Measurable Improvements Across Operations

  • Error reduction

    RPA eliminated human errors in data entry and order management, ensuring accurate product data

  • Cost and time savings

    Automation reduced the need for manual tasks, cutting operational costs and freeing resources for strategic activities

  • Increased revenue

    Real-time insights from automated data extraction allowed the client to adjust pricing and inventory strategies

  • Improved forecasting accuracy

    Access to external market factors alongside internal sales history prevented stock imbalances

  • Scalable operations

    System handled growing product volumes and additional platforms as business expanded

  • Customer loyalty strengthened

    Smoother experience kept customers returning for repeat business

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