AI-Driven Customs Risk Detection for Global Trade Platforms

A global logistics and cargo platform partnered with INTECH to deploy an AI-powered Integrated Customs System that strengthened legacy rule-based screening, surfaced hidden anomalies, and improved detection accuracy by 70% while reducing manual review fatigue for compliance teams.

Client Overview

A High-Volume Customs & Cargo Platform Safeguarding Cross-Border Trade

  • Client

    One of the largest digital platforms for cargo and customs, processing hundreds of thousands of import/export transactions daily.

  • Industry

    Cross-border trade facilitation, customs compliance, and digital cargo management for governments and logistics providers.

  • Core Offering

    Secure, real-time processing of trade declarations and shipments across multiple countries, time zones, and customs regimes.

  • Mandate

    Strengthen legacy rule-based controls with AI-led risk detection that spots hidden threats early, reduces manual review burden, and protects the supply chain from high-impact non-compliant shipments.

Challenges We Overcome

Customs Risk Challenges Limiting Detection Accuracy

Legacy rule-based checks missed evolving risks, created excessive noise, and overwhelmed compliance teams with inefficient manual review.

Missed Risks

Risky shipments were classified as safe, slipping past checks and increasing exposure to undetected violations.

False Alerts

Benign transactions triggered frequent alerts, overwhelming analysts and diverting attention away from genuinely suspicious shipments.

Manual Overload

Compliance teams sifted through huge queues manually, spending hours clearing low-risk cases instead of investigations.

Review Fatigue

Constant low-value alerts reduced focus, making it easier for critical high-risk shipments to be overlooked.

No Learning from Historical Patterns

Outcomes from reviews never fed back, meaning detection logic stayed static while fraud tactics evolved.

Solutions

INTECH’s Integrated Customs Solution: AI-Led Risk Intelligence at Scale

Deep Anomaly Detection Engine

Multi-layered statistical and value-based checks uncover outliers in volume, pricing, and patterns that static rules miss.

Multi-Model Risk Scoring

Ensemble of statistical detectors, Isolation Forest, and XGBoost cross-checks each transaction, escalating high-confidence risks automatically.

Attribute-Level Risk Explanation

Highlights suspicious factors like unusual product codes, routes, ports, or behaviour shifts, giving analysts instant investigative context.

Priority-Focused Alerting

Flags only a narrow, high-risk slice of traffic, cutting noise and directing analyst time to meaningful cases.

Continuous Learning Feedback Loop

Analyst labels feed back into models, sharpening risk detection accuracy and adapting to evolving fraud tactics over time.

Tech Stack

The AI Infrastructure Behind Smarter Customs Risk Detection

Oracle Fusion Cloud Financials

Core transaction engine for petty cash disbursements and advance tracking

Oracle Procurement/Supplier Management

"Petty Cash Supplier" approach, enabling traceable AP workflows

Oracle Integration Cloud (OIC)

API-led integration connecting field mobile apps to Fusion systems

Oracle Analytics Cloud (OAC)

Real-time dashboards and visual analytics for construction managers

Oracle Data Integrator (ODI)

Historical spreadsheet migration with data validation and rollback support

Results

Turning High-Volume Customs Data into Clear Risk Signals

The Integrated Customs System reshaped how the platform detects and manages risk, delivering clear, quantifiable gains:

70% improvement in detection accuracy – AI models surfaced high-risk transactions legacy rules routinely missed, reducing exposure to fraud and illicit trade.

0.6–0.8% of transactions flagged – From a base of 500,000 records, only a precise high-risk slice is escalated, eliminating alert fatigue.

50% reduction in manual review load – Better scoring and richer context freed analysts from low-value checks, accelerating investigation of genuine threats.

Sharper, faster decisions – Attribute-level explanations and unified risk scores gave compliance teams the confidence to act quickly, not cautiously.

Stronger regulatory defensibility – Transparent models, auditable logic, and structured feedback loops created a clear evidence trail for internal and external reviews.

Business Benefits

From Reactive Expense Tracking to Proactive Financial Intelligence

  • Python

    Core backbone for data pipelines, feature engineering, model orchestration, and ICS backend services.

  • Scikit-learn & XGBoost

    Drive supervised and unsupervised model training, evaluation, and scoring for high-accuracy risk detection.

  • Pandas & NumPy

    Handle large-scale data wrangling and statistical computation, ensuring clean, reliable inputs for all models.

  • Streamlit

    Powers an intuitive analyst dashboard for reviewing alerts, exploring explanations, and submitting feedback without writing code.

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