JD for QA : We are looking for a skilled and detail-oriented Senior QA Engineer with 5+
years of experience in software testing. The ideal candidate should have a good
understanding of CRM processes, QA methodologies, test automation, and integration
testing. He/She will work closely with business analysts, developers, and end-users to
ensure the delivery of high-quality solutions.
Key Responsibilities:
● Design, develop, and execute test plans and test cases for Microsoft Dynamics CRM
(D365) applications and related systems.
● Perform functional, regression, integration, and UAT testing for CRM customizations
and configurations.
● Test Dynamics CRM integrations with external systems such as ERP, SharePoint,
Power BI, or third-party APIs.
● Create and maintain test data and test environments for effective testing.
● Document and track defects, and assist developers in troubleshooting and resolution.
● Ensure compliance with QA best practices, company standards, and security
policies.
Required Skills & Qualifications:
● 5+ years of hands-on QA experience.
● Good experience in testing Dynamics CRM customizations including plugins,
workflows, JavaScript, forms etc.
● Good knowledge of CRM modules: Sales, Customer Service, and Field Service.
● Strong analytical and communication skills and the ability to work independently or as
part of a team.
● Knowledge of Power Platform (Power Apps, Power Automate) is a plus.
● Experience with test management tools like Azure DevOps (ADO), Jira, TestRail,
Rally or similar.
● Familiarity with SQL for data validation and backend testing.
● Good understanding of REST/SOAP APIs and tools like Postman for integration
testing.
● Good to have experience with any test automation frameworks (Selenium, Robot
etc).
● Exposure to CI/CD pipelines and DevOps practices.
Education : Bachelor’s degree in Computer Science, Engineering, or a related field.
Certifications (Good to have) : Relevant Microsoft Dynamics 365, ISTQB

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