Faster, Smarter Container Inspection with AI-Powered Damage Detection

A global port operator partnered with INTECH to replace slow, manual container inspections with an AI-powered vision system. This automated solution captures damage in real-time as containers move through terminals, eliminating delays and delivering consistent, evidence-backed assessments.

Client Overview

A Global Port Operator Scaling Terminal Performance

  • Client

    World-renowned port operator managing multiple high-traffic terminals at key trade hubs

  • Industry

    Container terminal operations handling millions of containers annually across gates, yards, and vessel operations

  • Core Offering

    High-volume container movements requiring damage inspection at gate lanes, yard crossings, and rail interfaces

  • Mandate

    Replace time-consuming manual inspections with automated damage detection that maintains throughput, ensures consistency, and provides defensible digital records for all container movements

Challenges We Overcome

Manual Inspections Creating Terminal Bottlenecks

Time-consuming manual process

Physical walkdowns stopped containers, created queues, and delayed truck turnarounds

High resource demands

Large inspector workforce needed across multiple shifts, terminals, and peak seasons

Inconsistent assessments

Different inspectors applied different standards, creating friction with shipping lines and insurers

Growth constraints

Volumes rising faster than manual inspection could scale without sacrificing speed or quality

Claim management issues

Disputed damage led to prolonged back-and-forth without clear visual evidence or standardized records

Solutions

INTECH's AI Vision System: Automated Container Inspection at Terminal Speed

Smart detection

High-speed imaging systems capture multiple angles as containers pass at operating speed, making inspection invisible to operations

Intelligent analysis

Custom AI models trained on thousands of real-world examples recognize dents, cracks, bent corners, door issues, and roof deformation consistently

Seamless integration

API layer connects inspection data directly into terminal operating systems, eliminating duplicate entry

Digital records

Every container gets time-stamped, image-backed inspection linked to its ID for defensible documentation

Mobile access

Operations, yard, and claims teams access images and results on devices they already use

Pattern recognition

System identifies damage trends by route, cargo type, or handling practice for targeted improvement

Tech Stack

The AI Architecture Behind Continuous Container Inspection

High-Speed Imaging Systems

Capture sharp multi-angle images as containers pass at operating speed

Custom AI Models

Trained on container-specific damage patterns, recognizing issues with consistent criteria across sites

Cloud Processing Infrastructure

Handles image analysis and storage at scale with near real-time results

Mobile Interfaces

Provides quick access to images and inspection results across terminal teams

API Integration Layer

Connects inspection outcomes directly into existing terminal systems for unified data flow

Results

From Manual Walkdowns to Intelligent, Automated Inspection

Faster inspection throughput

Containers inspected at full operating speed without stopping or slowing traffic

Consistent damage assessment

AI-driven criteria eliminated subjective judgments across shifts and terminals

Reduced labor requirements

Automated process freed inspectors for higher-value tasks

Faster claim resolution

Time-stamped, image-backed records reduced disputes from weeks to days

Better operational insights

Pattern recognition identified damage-prone routes and handling practices

Business Benefits

From Subjective Checks to Data-Driven Container Management

  • Operational efficiency gains

    Eliminated inspection bottlenecks, improved gate flow, and increased volume capacity without adding lanes

  • Quality enhancement

    Consistent assessments regardless of shift, terminal, or location with standardized visual documentation

  • Cost reduction

    Lower direct labor costs and fewer extended claims, legal escalations, and damage-related disputes

  • Resource optimization

    Pattern insights directed maintenance and operational changes to root causes instead of symptoms

  • Faster claim resolution

    Clear, high-quality images from arrival/departure resolved disputes in days instead of weeks

Download the case study here!

You’re one step away from building great software. This case study will help you learn more about how Simform helps successful companies extend their tech teams.

Want to talk more? Get in touch today!

Related Case Studies

Discover cutting-edge ideas and insights from the world of technology and business.

Download the case study here!

You’re one step away from building great software. This case study will help you learn more about how Simform helps successful companies extend their tech teams.

Want to talk more? Get in touch today!

Case study has been downloaded