DIRCO Express Cargo
Belgium, Congo
General cargo, mining, machinery, and medical equipment
End-to-end air, land, and sea freight solutions
Transition from manual, outdated workflows to a centralized ERP system that could scale operations, improve transparency, and elevate customer experience
Hours wasted on repetitive, manual shipment documentation
Clients lacked real-time updates, hurting transparency
Historical data searches delayed responses
Handling more cargo required hiring, increasing costs
Historical records digitized and instantly searchable
Professional, accurate quotes generated in minutes
Clients monitored shipments 24/7 with live updates
Reduced staff workload by empowering clients with direct access
Phased rollout with minimal disruption and continuous training
Single source of truth for records
Rapid generation of client-ready documents
Instant shipment visibility for customers
Transparent, 24/7 access to invoices, updates, and data
Time reclaimed from manual documentation
Growth without increasing staff
Automated quotations delivered in minutes
Real-time updates boosted trust and loyalty
Reduced weekend work, stronger work-life balance
Operations freed from repetitive tasks
Faster responses and transparent updates
Added 5–10 new clients without more staff
Reduced weekend workloads boosted engagement
Historical shipment records accessible in seconds
You’re one step away from building great software. This case study will help you learn more about how Simform helps successful companies extend their tech teams.
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You’re one step away from building great software. This case study will help you learn more about how Simform helps successful companies extend their tech teams.
