Uninterrupted Operations With Software Managed Services

DP World, based in Dubai, United Arab Emirates, is a global logistics leader offering services in cargo handling, port terminal operations, maritime logistics, and free trade zones. Operating across more than 40 countries with 57 terminals, the company manages a major portion of global container traffic and plays a crucial role in enabling international trade. INTECH assisted them in overcoming the operational inefficiencies caused within the company and outside due to scattered data.

Client Overview

A Global Logistics Leader Redefining Data Storage Strategy

  • Client

    A multinational logistics company from Dubai, UAE that is operating in 40 countries and managing 57 terminals worldwide

  • Industry

    Global logistics and container traffic management

  • Core Offering

    Cargo logistics, port terminal operations, maritime services, and free trade zones

  • Mandate

    Unify fragmented data from all across the company in a centralized data storage to ensure efficient collaboration and streamlined workflow

Challenges We Overcome

Siloed Data Causing Unoptimized and Misaligned Operation

Inefficient Yard Space Management

Terminals lacked a centralized system for tracking and allocating yard space, causing congestion and slower container handling

Complex Truck Visit Arrangements

Manual scheduling processes delayed truck visits, increasing turnaround times and lowering throughput

Ineffective Cargo Tracking

Inaccurate and delayed data disrupted cargo monitoring, harming service reliability and customer satisfaction

Billing Discrepancies

Fragmented data systems led to billing mistakes, causing financial discrepancies and strained client relations

Lack of Synchronized Processes

Lack of unified data governance across terminals resulted in inconsistent operations and reduced overall productivity

Solutions

INTECH's Centralized and Governed Data Environment Reintroduced Efficiency

Centralized and Governed Data Environment

Streamlined all data accumulation, exchange, and access to custom applications and data

Secure and Unified Data Lake Storage

Consolidation of data using systems like SAP, Oracle, terminal operating system (TOS), and ecommerce platforms

Data Analysis

Advanced analytics algorithms to enable derivation of actionable insights from the accumulated data

Information Access and Visualization

Interactive dashboards for turning real-time insights into KPIs and performance metrics

Tech Stack

The Secure and Unified Data Structure Behind Streamlining Operations

Bryteflow

Fast, real-time data integration by automating replication and synchronization across multiple platforms

Azure Databricks

Advanced analytics capabilities through scalable big data processing and machine learning

PowerApps

Intuitive platform to build apps that facilitate easy access to data for users

Azure Data Factory

Automation and orchestration of efficient data transformation workflows

Azure Data Lake Storage (ADLS)

Secure, scalable, and durable storage for large volumes of data

Power BI

Interactive and insightful visualizations to support data-driven decision-making

Results

From Fragmented Data to Centralized Data Repository

75% improvement in operational efficiency

Centralizing information reduced manual errors and streamlined workflows, resulting in efficiency at all levels

35% decrease in container movement

Faster decision-making decreased redundant container moves through better planning and strengthened coordination across teams

60% improvement in yard utilization

Real time tracking of inventory and container allowed optimal use of space and reduced bottlenecks

Business Benefits

From Fragmented Data to a Governed, Unified Data Ecosystem

  • Centralized Port Governance

    A single platform now oversees and manages data across all ports

  • Improved Yard Utilization

    Enhanced data-driven approaches optimize yard space usage

  • Streamlined Operations

    Simplified management of truck visits, cargo tracking, and resource allocation boosts daily operational flow

  • Efficient Resource Use

    Real-time data enables better deployment of staff and equipment, increasing productivity

  • Informed Decision-Making

    Key performance indicators (KPIs) and metrics support smarter planning and strategic choices

  • Lowered Costs

    Increased efficiency and streamlined processes lead to significant cost reductions

Download the case study here!

You’re one step away from building great software. This case study will help you learn more about how Simform helps successful companies extend their tech teams.

Want to talk more? Get in touch today!

Related Case Studies

Discover cutting-edge ideas and insights from the world of technology and business.

Download the case study here!

You’re one step away from building great software. This case study will help you learn more about how Simform helps successful companies extend their tech teams.

Want to talk more? Get in touch today!

Case study has been downloaded