INTECH Boosts Cargo Efficiency by 25% for Leading Indian Port Operator with Real-Time Power BI Dashboard

India’s largest private port and logistics company partnered with INTECH to implement a unified Power BI dashboard solution.

Client Overview

A National Port Infrastructure Leader Modernizing Logistics Operations

  • Client

    India's leading private port and logistics company with nationwide strategic terminal presence

  • Industry

    Port operations and integrated logistics, managing thousands of daily container movements, supporting India's global trade connectivity

  • Core Offering

    Multi-terminal operations serving as a critical infrastructure backbone for international commerce and domestic supply chains

  • Mandate

    Replace fragmented manual reporting with unified, real-time visibility that scales with expansion, eliminating coordination delays and operational blind spots across terminal networks

Challenges We Overcome

Data Fragmentation Threatening Operational Responsiveness

Scattered Data Sources

Operational metrics dispersed across multiple systems complicated cargo tracking and demanded time-intensive manual report compilation

Delayed Visibility Gaps

Reliance on outdated spreadsheets and static reports prevented real-time bottleneck identification and rapid response to volume fluctuations

Coordination Inefficiencies

Fragmented information hindered cross-team alignment, leading to miscommunication and missed service-level agreements

Rising Operational Costs

Slow cargo dispatch and reduced facility throughput increased turnaround times, affecting service quality and competitive positioning

Scalability Constraints

Legacy reporting approaches are unable to support the complexity of expansion and evolving business requirements

Solutions

INTECH's Power BI Solution: Centralized Intelligence for Port-Scale Operations

Real-Time Data Unification

Single platform aggregating berth occupancy, crane utilization, and container handling rates, eliminating operational blind spots

Interactive KPI Dashboards

Live metric tracking for crane turnaround, berth efficiency, and vessel delays, replacing static monthly reports with actionable intelligence

Customizable Visualization Framework

Team-specific views providing both summary and granular insights, enabling cross-functional coordination and rapid problem-solving

Scalable Integration Architecture

Flexible design accommodating new data sources and evolving metrics without performance degradation

Proactive Alert Intelligence

Real-time congestion detection and SLA risk monitoring supporting preventive action before service disruptions

Tech Stack

The Technology Infrastructure Behind Smarter Port Analytics

Power BI Desktop

Core visualization engine delivering interactive dashboards with real-time cargo and operations visibility

Power BI Report Server

Secure on-premise deployment ensuring report accessibility while maintaining data compliance and control

Talend Data Integration

ETL platform centralizing multi-source data with automated cleaning and structured formatting

PostgreSQL Database

High-performance operational data management supporting scalable query processing across terminals

Multi-Source Connectors

Native integration with existing terminal systems, enabling seamless real-time data flow

Results

From Data Fragmentation to Unified Operational Intelligence

25% surge in operational efficiency

Centralized insights eliminated bottlenecks and optimized cargo handling workflows

20% faster cargo dispatch

Real-time visibility enabled immediate problem resolution and higher terminal throughput

15% improvement in KPI tracking accuracy

Interactive reporting replaced delayed manual compilation with proactive decision intelligence

Eliminated data blind spots

Single-platform aggregation unified berth occupancy, crane usage, and container handling metrics

Scalable cross-functional agility

Customizable insights accessible across teams supporting rapid response to operational changes

Business Benefits

From Reactive Reporting to Proactive Operational Excellence

  • Accelerated decision cycles

    Real-time visibility replaced hours of manual compilation with instant actionable insights

  • Optimized resource deployment

    25% efficiency gain through intelligent cargo handling and crane allocation coordination

  • Enhanced throughput velocity

    20% faster dispatch, eliminated bottlenecks, and improved terminal capacity utilization

  • Transparent performance tracking

    15% better KPI accuracy enabled data-driven optimization and accountability across operations

  • Eliminated coordination friction

    Unified platform broke down information silos, fostering seamless cross-team collaboration

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