A $180M medical device distributor managing thousands of SKUs across 12 countries
Medical device distribution serving cardiology, orthopedic, and general surgery markets
Implantable devices, surgical instruments, diagnostic equipment, and hospital-grade consumables supplied to 500+ hospitals and surgical facilities
Replace batch-level tracking with individual serial-number management, centralize multi-location inventory, and strengthen regulatory documentation for ISO 13485 compliance and international medical device certifications.
Legacy batch-level tracking created regulatory audit vulnerabilities and delayed product recall execution by days
Separate warehouse databases caused stockouts in high-demand regions and $2.3M in excess carrying costs
Email and spreadsheet-based processing resulted in an 18-day average order-to-ship time, losing time-sensitive hospital customers
Reactive reordering caused stockouts for fast-moving implants and overstocking of specialty devices, tying up working capital
Manual pricing and proposal workflows prevented effective upselling and account expansion strategies
Every implant and surgical device is tracked individually from receipt through customer delivery, preventing duplicate shipments
Real-time stock synchronization across four regional hubs with intelligent order routing and freight optimization
End-to-end automation with inventory validation, EDI integration, and instant invoicing capabilities
Historical sales data enables 8-week forward projections with automatic purchase order generation at optimal timing
Embedded CRM tracks account performance, procedure volumes, device preferences, and contract terms for data-driven relationship expansion
Serial number and lot tracking for full device traceability with barcode-driven picking and FIFO/FEFO prioritization
Centralized control across four regional hubs with real-time synchronization and unified visibility
Hospital account hierarchies, pricing rule configuration, and sales pipeline visibility with embedded CRM capabilities
Real-time analytics module with 8-week forward projections and automated procurement triggering
Relationship intelligence, contract terms, historical purchasing data, and account performance dashboards
99.8% uptime with automated shipment tracking and major logistics provider integrations
Real-time synchronization and barcode verification eliminated stock mismatches and variance
Automated processing and intelligent routing improved fulfillment from 18 days to 12 days
Demand forecasting optimized stock levels and freed working capital for market expansion
Audit-trail documentation supports ISO 13485 and FDA requirements; recalls improved from days to hours
Sales intelligence enabled targeted cross-sell proposals and relationship expansion strategies
The implementation significantly improved compliance, efficiency, and profitability across the distribution network.
Barcode verification and real-time synchronization reduced variance from 12% to <2%, enabling confident order promising
Automated processing and intelligent routing improved delivery from 18 days to 12 days; next-day requests achieve 94% compliance
Demand forecasting and just-in-time procurement freed $1.8M annually for market expansion initiatives
Serial-number tracking and audit trails support ISO 13485 and FDA requirements; recall execution improved from days to hours
Sales intelligence into hospital purchasing patterns enabled targeted cross-sell proposals and 22% average account value increase
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You’re one step away from building great software. This case study will help you learn more about how Simform helps successful companies extend their tech teams.
