A leading global logistics company needed a faster, smarter way to test their OPS desktop application before every release. Manual testing slowed them down, introduced errors, and made users hesitant to accept updates.
INTECH stepped in with a Simulation tool that automated sanity testing. Now the client can roll out patches confidently, avoid last-minute surprises, and keep operations running smoothly without delays.
Our client is a major multinational logistics company based in Dubai, managing over 92 million containers every year across 51 countries. They run 172 marine and inland terminals, helping goods move quickly and reliably around the world.
Since their start in 2005, they’ve become a key player in global shipping, serving thousands of customers with efficient port operations, maritime services, and free trade zones.
The client's QA team had to check their OPS desktop app manually before every software patch. This made releases slow, stressful, and error-prone. When issues were found after a release, it forced urgent fixes or even rollbacks, causing delays for everyone.
Because of these headaches, users avoided updates unless they were absolutely needed - slowing progress and creating frustration across teams.
Key Challenges:
Checking the app manually took lots of time before each release.
Manual checks often missed problems, leading to urgent fixes post-release.
Finding and fixing last-minute issues slowed deployments.
Frequent post-release problems made users distrust updates.
Staff avoided new versions to escape disruptions, limiting improvements.
Manual testing wasted time, led to missed defects, and made users reluctant to accept new patches - hurting productivity and slowing innovation.
INTECH designed a Simulation tool to automate sanity testing. Instead of relying on slow manual checks, the Simulation tool runs realistic tests across multiple sites at once, quickly spotting problems before release.
The tool gives real-time updates so QA teams know exactly what's happening and where issues might appear. This lets the client catch bugs early, avoid costly surprises, and release updates faster and with more confidence.
Here are the key features:
Runs simulations on different terminals at the same time for complete coverage.
Shows live progress and completed moves in a compact window.
Checks CPU, memory, and system operations under realistic loads.
Adapts easily to different site needs or testing scenarios.
Creates clear, detailed logs of each test to review later.
Flags errors before release so they can be fixed right away.
First, we studied how the client's QA team worked and identified where manual processes slowed them down. We designed a Simulation tool customized to their OPS app, building it with reliable technologies like Core Java, ActiveMQ, and SQLite.
Next, we integrated the tool into their environment, tested it thoroughly on live systems, and trained the team on using its dashboards. Once deployed, the client could start running automated sanity checks before each patch, making releases faster and safer.
Here is how we did it:
Mapped existing manual steps to automate them accurately.
Created realistic tests matching real-world scenarios at busy terminals.
Designed the tool to run across multiple locations without conflict.
Balanced thorough testing with the need for quick feedback.
Showed staff how to configure and interpret Simulation results with confidence.
The Simulation tool changed how the client handles releases.
The impact of our solution includes:
INTECH's solution helped the client release updates faster and more reliably, cutting errors and boosting user trust.
Core Java: Developed the tool's core logic for stable performance.
ActiveMQ: Managed fast and efficient message communication between components.
Rest API: Enabled easy integration with existing systems.
Hibernate: Provided smooth, reliable database operations.
SQLite: Offered a lightweight database to support quick, efficient simulations.
Download Logistics Company Achieves 70% Faster Invoice Processing with Oracle Fusion Finance case study from here.