Summary

A leading global logistics company needed a faster, smarter way to test their OPS desktop application before every release. Manual testing slowed them down, introduced errors, and made users hesitant to accept updates.

 

INTECH stepped in with a Simulation tool that automated sanity testing. Now the client can roll out patches confidently, avoid last-minute surprises, and keep operations running smoothly without delays.

About the Client

Our client is a major multinational logistics company based in Dubai, managing over 92 million containers every year across 51 countries. They run 172 marine and inland terminals, helping goods move quickly and reliably around the world.

 

Since their start in 2005, they’ve become a key player in global shipping, serving thousands of customers with efficient port operations, maritime services, and free trade zones.

Client's Challenges: Slow Manual Testing Hurting Releases

The client's QA team had to check their OPS desktop app manually before every software patch. This made releases slow, stressful, and error-prone. When issues were found after a release, it forced urgent fixes or even rollbacks, causing delays for everyone.

Because of these headaches, users avoided updates unless they were absolutely needed - slowing progress and creating frustration across teams.

Key Challenges:

Manual Sanity Tests

Checking the app manually took lots of time before each release.


Missed Issues

Manual checks often missed problems, leading to urgent fixes post-release.


Delayed Updates

Finding and fixing last-minute issues slowed deployments.


User Frustration

Frequent post-release problems made users distrust updates.


Hesitant Adoption

Staff avoided new versions to escape disruptions, limiting improvements.

Manual testing wasted time, led to missed defects, and made users reluctant to accept new patches - hurting productivity and slowing innovation.

INTECH designed a Simulation tool to automate sanity testing. Instead of relying on slow manual checks, the Simulation tool runs realistic tests across multiple sites at once, quickly spotting problems before release.

The tool gives real-time updates so QA teams know exactly what's happening and where issues might appear. This lets the client catch bugs early, avoid costly surprises, and release updates faster and with more confidence.

Here are the key features:

Multi-Site Testing

  • bullet

    Runs simulations on different terminals at the same time for complete coverage.

Real-Time Monitoring

  • bullet

    Shows live progress and completed moves in a compact window.

Performance Tracking

  • bullet

    Checks CPU, memory, and system operations under realistic loads.

Flexible Configuration

  • bullet

    Adapts easily to different site needs or testing scenarios.

Automated Reports

  • bullet

    Creates clear, detailed logs of each test to review later.

Early Issue Detection

  • bullet

    Flags errors before release so they can be fixed right away.

Implementation process

First, we studied how the client's QA team worked and identified where manual processes slowed them down. We designed a Simulation tool customized to their OPS app, building it with reliable technologies like Core Java, ActiveMQ, and SQLite.

Next, we integrated the tool into their environment, tested it thoroughly on live systems, and trained the team on using its dashboards. Once deployed, the client could start running automated sanity checks before each patch, making releases faster and safer.

Here is how we did it:

1

Understanding QA Needs

Mapped existing manual steps to automate them accurately.

2

Simulating Real Operations

Created realistic tests matching real-world scenarios at busy terminals.

3

Handling Multi-Site Complexity

Designed the tool to run across multiple locations without conflict.

4

Ensuring Speed & Accuracy

Balanced thorough testing with the need for quick feedback.

5

Training QA Teams

Showed staff how to configure and interpret Simulation results with confidence.

Business Impact

The Simulation tool changed how the client handles releases.

The impact of our solution includes:

Sanity tests finished faster, speeding up patch deployment.
Updates went live with fewer bugs, reducing disruptions.
User confidence in new updates grew, improving adoption rates.
The client now enjoys smoother, more reliable software releases and happier users.

INTECH's solution helped the client release updates faster and more reliably, cutting errors and boosting user trust.

Tools and Technologies Used

We used proven, flexible tools to build a reliable solution that fits the client's needs.
  • check

    Core Java: Developed the tool's core logic for stable performance.

  • check

    ActiveMQ: Managed fast and efficient message communication between components.

  • check

    Rest API: Enabled easy integration with existing systems.

  • check

    Hibernate: Provided smooth, reliable database operations.

  • check

    SQLite: Offered a lightweight database to support quick, efficient simulations.

Driving Business Transformation with Tailored Digital Solutions

Discover how INTECH’s customized technology solutions improve operational efficiency, boost performance, and deliver tangible business outcomes.

arrow

Download Logistics Company Achieves 70% Faster Invoice Processing with Oracle Fusion Finance case study from here.

Ready to Streamline Your Logistics Testing?
Talk to us