Summary

Dragon Mart wanted to bring their giant mall online so people could shop from home. They needed a website and app that were easy for customers and shop owners to use.

 

INTECH built an online store where shoppers can buy thousands of products with fast delivery and easy payments. Now Dragon Mart sells more and reaches shoppers all over the UAE.

About the Client

Dragon Mart is the biggest Chinese mall outside China, based in Dubai. It has over 6,000 stores selling everything from clothes to electronics. Millions of people visit every year.

 

Dragon Mart wanted a website so shoppers could buy from their favorite stores without leaving home.

Client's Challenges: Turning a Giant Mall Into an Online Store

Dragon Mart had to move thousands of products online. They needed a website and app that made shopping easy. Vendors also needed tools to add and manage products without getting confused.

The platform had to offer many ways to pay and deliver orders quickly. It also needed to work in different languages so everyone felt welcome.

Key Challenges:

Lots of Products

Organizing thousands of items across many shops.


Many Vendors

Giving each shop owner a simple way to sell online.


Easy Payments

Letting shoppers pay however they liked.


Reliable Delivery

Making sure orders arrived fast and on time.


Different Languages

Reaching customers in Arabic, English, and more.

Dragon Mart needed a website that made it simple for shops to sell and for customers to buy - all in one place.

INTECH created an online store using nopCommerce. We set it up so shops could upload products, track inventory, and manage orders easily. Shoppers could search for what they wanted, pay with different methods, and get their orders delivered fast.

We also made a mobile app so customers could shop anytime. Features like order tracking, returns, and live chat made shopping online easy and stress-free.

Here are the key features:

Shop Management

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    Vendors can add and update products in minutes.

Big Catalog

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    Customers can browse thousands of items quickly.

Flexible Payments

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    Supports cards, cash on delivery, and more.

Fast Shipping

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    Integrated with top delivery partners for quick service.

Mobile App

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    Lets customers shop from their phones anytime, anywhere.

Live Support

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    Shoppers get help right away with chat and notifications.

Implementation Process

We started by meeting with Dragon Mart's team to learn what they needed. Then we designed a site and app that were simple and fast. We tested each feature to make sure it worked perfectly before launching.

We taught vendors how to add products and handle orders. We set up payments and shipping so everything worked smoothly. Then we launched the online store so shoppers could start buying.

Here is how we did it:

1

Huge Product List

Uploaded thousands of products with clear info and photos.

2

Vendor Training

Showed hundreds of shop owners how to use the online tools.

3

Site Speed

Made sure the website stayed fast even with lots of visitors.

4

Payment & Delivery

Connected payment options and delivery services.

5

Easy Shopping

Designed a clean, simple look so anyone could shop with ease.

Business Impact

Dragon Mart's online store took off right away.

The impact of our solution includes:

Over 50,000 orders placed soon after launch.
250,000 shoppers signed up on the site.
25,000 people visit the website every day.
Dragon Mart now sells more and reaches shoppers all over the UAE

Dragon Mart turned into a successful online marketplace, helping shops sell more and making shopping easier for customers.

Tools and Technologies Used

We used trusted tools so everything worked reliably and was easy to update.
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    NopCommerce: The main system for online shopping and vendor management.

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    ASP.NET & EF Core: Built a strong, secure backend.

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    React Native: Made a mobile app for easy shopping.

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    Azure DevOps: Managed updates and project tasks.

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    Integrations: Connected payments, delivery partners, and multi-language support.

Driving Business Transformation with Tailored Digital Solutions

Discover how INTECH’s customized technology solutions improve operational efficiency, boost performance, and deliver tangible business outcomes.

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